Pinpoint Medical Inc.

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What Patients Are Saying

“Helped us feel so at ease and comfortable by offering customer experience at the highest level. Five Stars plus for sure"

Frances May, 2024

“Colin was very knowledgeable and personal. A pleasure to have him look after the fitting of my knee braces."

Robert Feb, 2025

"Excellent selection of products and great advice from Colin on which to choose. Speedy delivery of product and further helpful advice."

Nick June, 2024

Frequently Asked Questions (FAQ’s)

Frequently Asked Questions in the best way to answer the doubts you have.

No referral is required. You can schedule a fitting directly with us. However, if you have medical notes or imaging, please bring them — it helps us provide the most accurate brace recommendation.

We provide braces and supports for osteoarthritis, ligament injuries (ACL/MCL/PCL), meniscal tears, patella instability, post-surgical recovery, chronic joint pain and sports-related injuries.

Yes. We specialize in custom measurement and fitting to ensure optimal support, alignment and comfort. Custom solutions are ideal for long-term mobility and pain reduction.

Most fittings take 30–45 minutes, depending on the brace type and measurement requirements.

Please bring a photo ID, clothing that allows access to the knee/hip area, and any relevant medical notes, prescriptions or imaging (if available).

Yes. Our devices such as Cryopush and Breg PolarCare Wave are designed for safe and effective home recovery and post-surgical pain management.

Many plans do cover orthopaedic braces and devices. We assist with documentation and claim submission to make the process easier.

Fittings are by appointment to ensure you receive proper care without delay. However, you may contact us to see if same-day availability is open.

Yes. Many of our braces are designed to support activity while reducing strain and improving stability. We will guide you based on your specific condition.

Our specialist evaluates your symptoms, movement, activity level and medical history before recommending a personalized brace or therapy solution.